Privacy Policy

Effective Date: July 21, 2026

DFW Foundation Services (“DFW Foundation Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, services, and communications.

Website: https://dfwfoundationservices.com/

Information We Collect

We may collect information that you voluntarily provide to us, including:

Full name
Email address
Mobile phone number
Property address
ZIP code
Information about your foundation concerns
Requested foundation services
Inspection or appointment preferences
Photos, documents, or other information you choose to submit
Communications you send to us

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of your visit
Website interaction and form submission data

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and service requests
Help connect homeowners with foundation repair professionals
Arrange inspections, estimates, or contractor communications
Confirm and update appointments
Provide information about requested foundation services
Respond to customer support questions
Operate and improve our website
Measure website performance and visitor activity
Maintain the security of our website and forms
Prevent fraud, abuse, or unauthorized activity
Send marketing communications when separate consent has been provided
Comply with applicable legal and regulatory obligations

Contractor Matching and Service Requests

DFW Foundation Services operates as a foundation service directory and contractor-matching resource.

When you submit a request to be connected with a foundation professional, information necessary to respond to that request may be provided to a selected contractor serving your area.

This information may include:

Your name
Email address
Mobile phone number
Property address or ZIP code
Requested service
Information about your foundation concerns
Preferred inspection or appointment details

This information is provided only to help fulfill the service request you initiated.

Foundation contractors are independent businesses and may maintain their own privacy practices. We encourage you to review the privacy policy of any contractor you choose to work with.

SMS Messaging and Consent

When you provide your mobile phone number and separately opt in to SMS communications, you consent to receive text messages from DFW Foundation Services related to your request and interactions with our business.

Messages may include:

Service request confirmations
Inspection or estimate scheduling messages
Appointment confirmations
Appointment reminders
Contractor matching updates
Service request updates
Follow-up messages
Customer support communications
Responses to questions you submit

Marketing or promotional text messages will be sent only when you have separately agreed to receive them.

Message frequency varies depending on your request and interactions with us.

Message and data rates may apply according to your mobile carrier and service plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you provide consent again.

For assistance, reply HELP to any message or contact us using the email address listed below.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Wireless carriers are not liable for delayed or undelivered messages.

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Mobile phone numbers, SMS consent records, and text messaging opt-in data will not be sold, rented, traded, or disclosed to third parties for their own marketing purposes.

Mobile information may be shared only with service providers that help us operate and deliver our text messaging services. These providers may use the information only as necessary to perform services on our behalf.

The contractor-matching process described in this Privacy Policy does not permit contractors or service providers to use SMS opt-in consent as consent for unrelated marketing messages.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with contractors or service providers when necessary to respond to a service request you submitted.

We may also share information with trusted service providers that assist us with operating our website and business, including:

Website hosting providers
Customer relationship management platforms
Form management systems
Appointment scheduling systems
Email and SMS communication platforms
Analytics providers
Security and fraud-prevention providers

These providers may access personal information only when necessary to perform services on our behalf and are expected to protect the information they process.

We may also disclose information when required by law or when necessary to:

Comply with a legal obligation
Respond to a lawful government request
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Investigate fraud, abuse, or security concerns

Email Communications

When you provide your email address, we may use it to:

Respond to your inquiry
Confirm a service request
Provide inspection or appointment updates
Send contractor matching information
Provide customer support
Send information you requested

We may send promotional emails only when permitted by applicable law or when you have provided the appropriate consent.

You may unsubscribe from promotional email communications by using the unsubscribe link included in the email or by contacting us directly.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Understand how visitors use the website
Remember visitor preferences
Improve website functionality
Measure website traffic and performance
Track form submissions
Measure marketing effectiveness
Identify technical issues
Protect the website from fraud or misuse

You may configure your browser to reject or limit cookies. Some website features may not function properly when cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

Respond to your service request
Maintain communication and business records
Provide requested services
Resolve disputes
Prevent fraud or misuse
Meet legal and regulatory requirements
Enforce our agreements and policies

When information is no longer reasonably required, we may delete or anonymize it in accordance with our business and legal obligations.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Withdraw marketing consent
Stop receiving promotional emails
Stop receiving SMS communications
Ask how your information is collected, used, or shared

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for adults seeking foundation-related services.

We do not knowingly collect personal information from children under 13 years of age. If we discover that personal information has been collected from a child under 13, we will take reasonable steps to delete it.

External Websites

Our website may include links to contractor websites, government resources, social media platforms, or other external websites.

We do not control the privacy or security practices of external websites. Visiting an external website is subject to that website’s own terms and privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal requirements.

Updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

Contact Information

For questions about this Privacy Policy, your personal information, or our communication practices, contact:

DFW Foundation Services

Email: info@localsuccessgroup.com

Mailing Address:
5900 Balcones Drive, Suite 25237
Austin, TX 78731
USA

Website: https://dfwfoundationservices.com/